English Phrases For Business Letters And E-Mails

Do you have a hard time finding the right phrase to use in your business letters and e-mails? In today’s lesson, you’ll learn 30 phrases for business correspondence.
To introduce the topic of the letter or e-mail, you can say:

I’m writing in reference to… [topic]
I’m writing to inquire about… [topic about which you are requesting information]
If this letter or e-mail is a reply to previous correspondence, you can reference it:

Thank you for your letter/e-mail.
Regarding your message/request…
With reference to our conversation/meeting last week/month…
If it has taken you an unusually long time to respond to the previous correspondence, you can use one of these phrases:

I apologize for the delay in replying. (more formal)
I’m sorry for taking so long to get back to you. (more informal)
Maybe your letter or e-mail is delivering some good news or bad news. Here are some phrases for introducing the news:

I’m delighted to tell you that… [good news]
We are excited to inform you that… [good news]
You will be pleased to learn that… [good news]
I regret to inform you that… [bad news]
I’m afraid that… [bad news]
Unfortunately… [bad news]
Sometimes you need to call special attention to a particular point. You can do that with these phrases:

Please note that…
I’d like to call your attention to…
I’d like to emphasize that…
When you want to ask the other person’s opinion or advice, you can say:

How do you think we should deal with this?
I’d like to hear your thoughts.
What do you think is the best way to proceed?
What would you advise?
If you are including more information with your letter or e-mail, you can let the recipient know:

The information you requested is enclosed/attached.
Please find enclosed/attached…
(use “enclosed” for letters and “attached” for e-mails)
To express that you need an answer quickly, use these phrases:

I’d appreciate if you could reply at your earliest convenience.
This is an urgent matter.
Please let me know as soon as possible.
In the closing of the letter or email, you might want to refer to future contact:

I look forward to hearing from you.
Do not hesitate to contact us again if you need any further information.
Let me know if there’s anything else I can help you with.
Please feel free to contact me if you have any questions.
There are many possible closings for a business letter/e-mail, but a couple of the most common are:

Sincerely,
Regards, / Best regards,